Harriet Leather Ankle Boot

My wife loves these boots great colour and super soft leather. Only point of note had to go a size bigger as my normal size were to snug. Everything else is fine good purchase.

What should have been a very nice pair of boots based on style, fit and colour were instead very badly made. The leather looked extremely worn, the colour patchy, the cut of the leather was uneven, the black dye from the heels was splashed onto the top of the boots, and they were scratched! Even the box they came in was tatty and torn! I had opted for click and collect from my local store, but when after 7 days and no e mail to tell me they were in, I called in, I was told their system was very efficient and if I hadn't received notification then they wouldn't be there yet. Four days later I phoned the store, only to be told they had already been there for 2 days when I had called in previously!! It was my fault apparently, because they insisted they had sent an e mail, and it must be in my junk file!!! I have retrieved a complete list of all e mails from the company and there is definitely NOT one to tell me my order was in!!!! And even if I had received and missed an e mail, surely it would have been good customer service to check while I was actually in the store!!!!! Don't think I'll be ordering from you again.

Good fit, true to size. Soft leather. Comfortable to wear and very stylish. Would recommend.